9419314575

Yokma Skara Leh, Ladakh pincode 194101

Privacy Policy


Effective Date: [20/09/2025]

At Adnua, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.

  • Non-Personal Information: Browser type, device information, IP address, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website and services

  • Send important updates, offers, or promotional content (with your consent)

  • Comply with legal obligations

3. Sharing of Information

We do not sell or trade your personal information. However, we may share your information with:

  • Service providers (e.g., payment gateways, shipping partners) to complete transactions

  • Legal authorities if required by law or to protect our rights

4. Cookies & Tracking

Adnua uses cookies to:

  • Remember your preferences

  • Analyze website performance

  • Deliver relevant advertisements (if applicable)

You can disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We use industry-standard measures to protect your personal data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Withdraw consent for data processing

To exercise these rights, please contact us at [Insert Contact Email].

8. Children’s Privacy

Our website is not directed toward individuals under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@adnua.com